1. Postage and packaging is free for all orders over £25 and delivered to the uk mainland. For orders under this value we charge the following amounts to go towards the cost of delivery:
Order Value Cost
£0.00 - £5.99 £1.25
£6.00 - £14.99 £1.50
£15.00 - £24.99 £1.80
£25.00 & Over FREE
WE CURRENTLY ONLY DELIVER TO THE UK MAINLAND
2. If you are interested in purchasing any items from our web site and live outside of the uk mainland please send us an e-mail sales@hypnodebbiethy.co.uk and we will look at the possibility of supplying you with the items you desire.
3. We despatched
all orders by 1st class mail. Place your order by 12 noon
(Monday- Friday) and your order will be despatched the same day. (stock availability
permitting) Orders placed after 12 noon on a Friday will be despatched on the
following Monday.
4. All prices include vat at the current rate of 17.5%
5. In the unlikely event that an item you have ordered is out of stock, we will send any other items you have ordered immediately and mark the out of stock item "TO FOLLOW" on your delivery note. As soon as the item comes back into stock it will be despatched straight away.
6. Any postage fee applies only once to an order. If any item is out of stock at the time you place an order, then there will be no additional fee for posting that item on at a later date.
7. We want you to be happy with your purchases. If you are not satisfied for any reason simply return the goods to us with a copy of your delivery note within 14 days of receipt and we will give you a full refund. THE GOODS MUST BE IN THEIR ORIGINAL CONDITION. We regret that postage can only be refunded if the item is faulty or if we have sent the wrong item to you.